Digital Wallets

A digital wallet is the central component of your Nova account. It allows you to hold funds, receive payments, send money, and access other...

A digital wallet is the central component of your Nova account. It allows you to hold funds, receive payments, send money, and access other financial services available through the platform.

Depending on your account and the services available in your region, your wallet may support one or more currencies and additional financial features.

What Is a Digital Wallet?

A digital wallet is an electronic account used to store and manage your available funds.

Unlike a traditional bank account, a digital wallet is designed to provide quick access to payments, transfers, cards, and other financial services from a single platform.

Your wallet acts as the primary source of funds for many activities within Nova.

What You Can Do With Your Wallet

Depending on the services available to your account, you may be able to:

Hold balances in one or more supported currencies.
Receive payments from supported sources.
Send money to other users.
Transfer funds to linked bank accounts.
Fund eligible payment cards.
Exchange supported currencies.
Buy and sell supported digital assets.
Earn and redeem rewards.

Available features vary depending on your account type, verification status, and regional availability.

Wallet Balances

Your wallet displays the funds currently available in your account.

Depending on your account, you may see:

Available Balance
Pending Balance
Multiple currency balances

Pending transactions may temporarily affect the amount available for spending or transfers until they are fully processed.

Transaction History

Every movement of funds is recorded in your transaction history.

Examples include:

Incoming payments
Outgoing payments
Peer-to-peer transfers
Bank transfers
Card transactions
Currency exchanges
Reward credits
Cryptocurrency transactions

Selecting a transaction may provide additional details such as its status, amount, date, and reference information.

Available Currencies

Your wallet may support one or more currencies.

The currencies available to you depend on:

Your country or region
Your account configuration
Applicable regulations
Services enabled for your account

For a complete list of supported currencies, see Supported Currencies.

Funding Your Wallet

Depending on the services available to your account, you may be able to add funds using supported methods such as:

Bank transfers
Incoming payments
Transfers from other Nova users
Other supported funding methods

The funding options available to you may differ based on your account and location.

Managing Your Wallet

You can use your wallet to monitor your financial activity, review balances, and manage your available funds.

Regularly reviewing your wallet helps you:

Track incoming and outgoing payments.
Monitor available balances.
Review completed transactions.
Identify unexpected activity.
Stay informed about your financial activity.

Frequently Asked Questions

Can I have more than one wallet?

Some accounts support multiple currency balances or additional wallets, depending on the services available to the account.

Why is part of my balance unavailable?

Funds may be pending while a payment, transfer, or other transaction is being processed.

Can I hold multiple currencies?

If supported by your account, your wallet may allow you to maintain balances in multiple currencies.

Is there a limit to how much I can hold in my wallet?

Balance limits, where applicable, depend on your account type, verification status, and regulatory requirements.

Your digital wallet is the foundation of your Nova account. It provides a secure place to manage your balances, track transactions, receive and send payments, and access the financial services available to you. Understanding how your wallet works will help you make the most of the Nova platform.