DocumentationTransaction History
Your transaction history provides a complete record of activity across your Nova account. It allows you to review payments, transfers, card...
Your transaction history provides a complete record of activity across your Nova account. It allows you to review payments, transfers, card purchases, currency exchanges, and other account activity from a single location.
Regularly reviewing your transaction history can help you track your finances, confirm completed transactions, and identify unexpected activity.
Viewing Your Transactions
Your transaction history displays both completed and pending activity associated with your account.
Depending on the services available to your account, you may see transactions such as:
- Incoming payments
- Outgoing payments
- Peer-to-peer transfers
- Bank transfers
- Card purchases
- Card refunds
- Currency exchanges
- Cryptocurrency transactions
- Reward credits and redemptions
- Wallet funding activities
Transaction Details
Selecting a transaction provides additional information about that activity.
Depending on the transaction type, available details may include:
- Transaction amount
- Currency
- Date and time
- Status
- Reference or transaction ID
- Sender or recipient information
- Payment description
- Applicable fees
The information displayed may vary depending on the type of transaction.
Transaction Status
Transactions may display different statuses while they are being processed.
Common statuses include:
| Status | Description |
|---|---|
| Pending | The transaction has been initiated and is being processed. |
| Completed | The transaction has been successfully processed. |
| Failed | The transaction could not be completed. |
| Cancelled | The transaction was cancelled before completion. |
Some transaction types may display additional status information.
Searching and Filtering
To help you locate specific activity, your transaction history may include filtering and search options.
Depending on your account, you may be able to filter transactions by:
- Date range
- Transaction type
- Currency
- Status
- Amount
Search and filtering options make it easier to review past activity and locate specific transactions.
Exporting Your Transaction History
Depending on your account and available features, you may be able to export your transaction history for personal record keeping, accounting, or reporting purposes.
Available export formats may vary.
Reviewing Your Activity
Regularly reviewing your transaction history helps you:
- Confirm completed payments.
- Track spending and transfers.
- Monitor incoming funds.
- Identify duplicate or unexpected transactions.
- Maintain accurate financial records.
If you notice activity you do not recognize, contact Nova Support as soon as possible.
Frequently Asked Questions
Why is my transaction still pending?
Some transactions require additional processing before they are completed. Processing times vary depending on the transaction type and the services involved.
Why can’t I see an older transaction?
Older transactions may be available through search or filtering options, depending on your account.
Can I download my transaction history?
If supported for your account, you may be able to export your transaction history for your own records.
What should I do if I don’t recognize a transaction?
Review the transaction details carefully. If you believe the activity is unauthorized, contact Nova Support immediately.
Summary
Your transaction history provides a complete record of your financial activity within Nova. Regularly reviewing your transactions helps you stay informed, verify completed payments, monitor your balances, and quickly identify any unexpected account activity.