Profile & Settings

The Profile & Settings section allows you to manage your personal information, account preferences, and security settings.

The Profile & Settings section allows you to manage your personal information, account preferences, and security settings.

The options available may vary depending on your account type and the services enabled for your account.

Your Profile

Your profile contains the personal information associated with your Nova account.

Depending on your account, you may be able to view or update information such as:

Full name
Email address
Mobile phone number
Residential address
Preferred language
Time zone

Some information may require verification before changes can be applied.

Account Preferences

Your account preferences allow you to customize your experience.

Available options may include:

Preferred language
Date and time format
Notification preferences
Display settings
Communication preferences

Changes are applied only to your account unless otherwise specified.

Notification Preferences

You can choose how you would like to receive important account updates.

Depending on your account, notifications may be available through:

Email
SMS
Push notifications
In-app notifications

Some security and regulatory notifications cannot be disabled.

Security Settings

The Security section allows you to manage settings that help protect your account.

Available options may include:

Change your password
Enable or manage Multi-Factor Authentication (MFA)
Review active sessions or devices
Update recovery information

For additional guidance, see Account Security.

Connected Services

Depending on the services available to your account, you may be able to view or manage connected services such as:

Linked bank accounts
Payment cards
External integrations
Connected devices

Available options vary by account.

Verification Status

Your profile may display the current status of your identity verification.

Possible statuses include:

Not Started
In Progress
Verified
Additional Information Required

If additional information is needed, follow the instructions provided within your account.

For more information, see Verify Your Identity.

Managing Your Information

Keeping your profile information up to date helps ensure that:

You receive important account notifications.
Your identity can be verified when required.
Payments and financial services continue to function correctly.
Nova can contact you if necessary.

If your personal information changes, update your account as soon as possible.

Frequently Asked Questions

Can I change my email address?

In most cases, yes. Additional verification may be required before changes take effect.

Why can’t I edit some information?

Certain profile information may be locked after verification or subject to regulatory requirements. If changes are needed, contact Nova Support.

Can I disable all notifications?

No. Some notifications related to security, legal obligations, or important account activity are mandatory and cannot be turned off.

Why do I need to keep my profile up to date?

Accurate account information helps maintain security, supports identity verification, and ensures you continue to receive important account communications.

The Profile & Settings section allows you to manage your personal information, customize your account preferences, and maintain your account security. Keeping your information accurate and your security settings up to date helps ensure a safe and reliable experience when using Nova.