Currency Exchange

Currency exchange allows you to convert funds between supported currencies within your Nova account.

Depending on your account and regional availability, you may be able to exchange one currency for another using the exchange services available through the platform.

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Understanding Currency Exchange

Currency exchange converts funds from one currency into another using the exchange rate available at the time of the transaction.

For example, you may exchange:

• USD to EUR
• EUR to GBP
• CAD to USD

The currencies available for exchange depend on your account and the services enabled for you.

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Exchanging Currency

To exchange currencies:

1. Select Currency Exchange.
2. Choose the currency you want to exchange from.
3. Select the destination currency.
4. Enter the amount to exchange.
5. Review the exchange rate, applicable fees, and the amount you will receive.
6. Confirm the transaction.

Once completed, your balances are updated automatically.

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Exchange Rates

Exchange rates are determined at the time your transaction is processed.

The rate you receive may vary due to factors such as:

• Market conditions
• Currency pair
• Time of processing
• Applicable fees or spreads

The exchange rate shown before you confirm the transaction is the rate used to calculate the converted amount.

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Fees

Currency exchanges may be subject to fees or exchange spreads, depending on your account and the currencies involved.

Any applicable charges are displayed before you confirm the exchange.

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Exchange Limits

Exchange transactions may be subject to limits based on:

• Account verification status
• Account type
• Currency pair
• Regulatory requirements

Where applicable, these limits are displayed within the platform.

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Exchange History

Every completed exchange is recorded in your transaction history.

Each record may include:

• Original currency
• Destination currency
• Exchange rate
• Amount exchanged
• Amount received
• Date and time
• Transaction status

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Before Confirming an Exchange

Before completing an exchange, review:

• The source currency
• The destination currency
• The exchange rate
• Applicable fees
• The amount you will receive

Once an exchange has been completed, it may not be possible to reverse the transaction.

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Frequently Asked Questions

Why did the exchange rate change?

Exchange rates fluctuate continuously based on market conditions. The rate available when you begin an exchange may differ from the rate available later.

Are there fees for exchanging currencies?

Depending on your account and the currencies involved, exchange fees or spreads may apply. These are shown before you confirm the transaction.

Can I exchange any currency?

Only supported currencies available to your account can be exchanged.

Why can’t I exchange a particular currency?

Some currency pairs may not be available due to regional restrictions, account configuration, or regulatory requirements.

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Summary

Currency exchange allows you to convert funds between supported currencies directly within your Nova account. Before confirming an exchange, review the exchange rate, any applicable fees, and the final amount you will receive. Once completed, your updated balances and exchange details are immediately reflected in your account.