DocumentationCards
Nova provides eligible users with access to virtual and physical payment cards for everyday spending. Depending on your account and regional...
Nova provides eligible users with access to virtual and physical payment cards for everyday spending. Depending on your account and regional availability, cards can be used for online purchases, in-store payments, and ATM withdrawals where supported.
Cards are linked to your Nova account, allowing you to manage spending, monitor transactions, and control your card directly from the platform.
Understanding Nova Cards
Nova cards provide a convenient way to access the funds available in your account without needing to transfer money to another financial institution.
Depending on your account, you may be eligible for:
- Virtual payment cards
- Physical payment cards
- Multiple cards for different purposes
The types of cards available vary by account and region.
Virtual and Physical Cards
Nova may offer two types of payment cards.
| Card Type | Description |
|---|---|
| Virtual Card | A digital card designed primarily for online purchases and digital payments. |
| Physical Card | A traditional payment card that can be used for in-store purchases, online payments, and ATM withdrawals where supported. |
Some accounts may have access to one or both card types.
Using Your Card
Depending on the services available to your account, your card may be used to:
- Make purchases online
- Pay in stores
- Make contactless payments
- Withdraw cash from supported ATMs
- Pay for subscriptions and recurring services
Merchant acceptance depends on the payment network and the merchant’s capabilities.
Managing Your Card
Your Nova account allows you to manage your cards from a single location.
Depending on your account, you may be able to:
- View card details
- Freeze or unfreeze a card
- Replace a lost or damaged card
- Review card transactions
- Manage spending controls
- Update card preferences
Available options may differ depending on the card type.
Card Transactions
Every purchase or withdrawal made using your card is recorded in your transaction history.
Transaction details may include:
- Merchant name
- Transaction amount
- Currency
- Date and time
- Transaction status
Pending transactions may appear before being finalized.
Card Security
Nova includes features designed to help protect your cards against unauthorized use.
Depending on your account, these may include:
- Card freezing
- Transaction notifications
- Security verification
- Fraud monitoring
You should immediately report any lost, stolen, or unauthorized card activity.
Frequently Asked Questions
Can I have more than one card?
Some account types allow multiple cards. Availability depends on your account configuration and regional support.
Can I use my card internationally?
International usage depends on your card type, supported payment networks, and regional restrictions.
Why was my card payment declined?
A payment may be declined for reasons such as insufficient funds, merchant restrictions, spending limits, security checks, or temporary technical issues.
Where can I view my card transactions?
All completed and pending card activity is available through your transaction history.
Summary
Nova cards provide convenient access to the funds in your account for everyday purchases and payments. Whether using a virtual card online or a physical card in stores, you can manage your cards, monitor transactions, and access security features directly from your Nova account.
Supported Countries
Nova services are available in selected countries and regions. The products and features available to you depend on where your account is...
Virtual Cards
A virtual card is a digital payment card that can be used for online purchases and other supported transactions without requiring a physical card.